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| Shipping & Returns |
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SHIPPING:
- Please
bear in mind our minimum order is $10.00.
- Customers must provide the correct shipping address. If it returns in any reason, the customers are responsible of repaying the shipping cost.
- We
ship via UPS or USPS service if delivered within the continental
U.S. from our warehouse. The international order will be applied by the extra cost based on UPS or USPS Calculation method.
- There will be additional costs for UPS deliveries to PO Boxes or APO/FPO addresses(*Recommend USPS). UPS does NOT deliver on Saturdays or Sundays.
- eHatMania does not pay for the international duty taxes. If a shipment incurs any such charges the customer is responsible. Your credit card will be charged accordingly.
- Customers
are 100% responsible to be 100% available for whenever UPS and USPS make the
delivery. If customer misses the delivery and the order is returned
to us, then the customer must prepay the exact amount for the shipping
before we can reship that order. If the customer does not request
reshipping, and the order is replaced back into stock, then the customer
is billed: a 20% order processing/pulling & order reprocessing/restocking
fee; plus the UPS or USPS shipping charge.
- We
process most orders within 3 business days and ship by UPS or USPS to destinations
within the U.S. If you want us to deliver fast, please choose your shipping method while you are ordering.
- We
are not obligated to make delivery on any specified date and assume
no liability for damages due to any delay or inability to fill orders.
SALES
TAX:
California State law requires us to charge sales tax on all orders sent
within California State. If you are a reseller, you must fax us your
reseller certificate from the State of California and you will not be
charged any sales tax.
Fax) 775-535-8301
RETURNS:
- Our return policy is simple. Within 7 days of purchase, you may return any item in its original package for an exchange or refund.
- We accept returns of any unopened, undamaged, unworn,
"like new". The following guidelines must apply and will
be strictly enforced.
- For
Exchange, the products must be in the exact same condition you
received it in (No damage. All accessories and tags must be included).
- A
copy of the invoice for each item must accompany the return showing
the price paid for each item returned.
- Please
email us to get RMA(Return
Merchandise Authorization) and then ship to us.
- All returns must be insured - we are not responsible
for products damaged/lost in mail when you ship them back to us.
How to Exchange Products
Please email and tell us a package
is coming back, provide us with a tracking number and carrier you
used. The product is subject to final inspection before your Exchange
is processed. Allow 1-2 week for the exchange to be processed.
Lost packages require a mandatory 30-day waiting period before refund.
This allows us to track and place a claim on package.
If there are any other problems, we will make sure that everything
will be negotiated to both parties content! The product must be returned
unused and in the original condition you received it in, with all
original packaging and no signs of wear. Sorry, used products cannot
be exchanged for a new product.
eHatMania.com
powered by dreamSEARCH,
Inc.
cs@ehatmania.com |
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| 01. | Neoprene Face Mask, Black & White Skull Face | | 02. | Balaclava, Nylon, Black | | 03. | Neoprene Face Mask, Black | | 04. | Neoprene Half Mask, Black | | 05. | Cap Black Embroidered Native American Medicine Wheel | | 06. | Neoprene Face Mask Flames 2 Red | | 07. | Flydanna, 100% Cotton, Solid White | | 08. | Bandanna Digital Desert Camo 22 x 22 in | | 09. | Neoprene Face Mask, Teeth | | 10. | Taildanna, 4 Stud Suede, Black |
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